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Terms of Service 

Terms of Service – NWP Renovations

Effective Date: 1 September 2025

These Terms of Service (“Terms”) govern your use of the website operated by NWP Renovations (“Company,” “we,” “us,” or “our”).

By accessing or using our website, you agree to these Terms. If you do not agree, please do not use our website.

1. Who We Are

Company Name: NWP Renovations

Trading Name: Kieren Swann trading as NWP Renovations

Email: info@fixfirst.co.uk

We are a UK-based business providing renovation, maintenance, construction, and project management services.

2. Our Services

We provide renovation and construction-related services, which may include:

  • Property renovations and refurbishments
  • General maintenance and repair works
  • Project management and coordination of trades
  • Plastering, finishing, and specialist building works
  • Sourcing and managing subcontractors and suppliers

Where required, we may introduce clients to third-party specialists, subcontractors, or suppliers as part of delivering a project.

Any agreements relating to specialist services or products may be between you and the relevant third-party provider.

3. Payments and Refunds

Payments to NWP Renovations are made via invoice and bank transfer unless otherwise agreed.

These may include:

  • Deposits and staged payments for project works
  • Final balances upon completion
  • Additional costs for variations or agreed changes to the project scope

Refunds or cancellations are only available under agreed circumstances and must be confirmed in writing.

Full details of payment terms, project scope, and conditions will be outlined in a separate written quotation, agreement, or invoice.

4. Use of Website

You may browse and use our website without registration.

All text, images, graphics, and content on this website are the intellectual property of NWP Renovations and may not be copied, reproduced, or distributed for commercial purposes without prior written consent.

You agree not to misuse our website or its contact facilities for unlawful, misleading, or unsolicited communications.

5. No Guarantees and Limitation of Liability

NWP Renovations will carry out all works with reasonable care and skill.

However, we do not guarantee:

  • Unforeseen issues arising within existing structures or properties
  • Delays caused by factors outside our control, including suppliers, weather, or third parties

Where third-party contractors or suppliers are involved, they remain responsible for their own products and services.

To the fullest extent permitted by UK law, NWP Renovations shall not be liable for any indirect, incidental, or consequential loss arising from the use of our website or services.

6. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales.

Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

7. Changes to These Terms

We may update these Terms from time to time.

Any changes will be posted on this page with an updated effective date.

Your continued use of the website following any updates constitutes your acceptance of the revised Terms.

8. Contact Us

If you have any questions or concerns about these Terms, please contact:

NWP Renovations

Trading Name: Kieren Swann trading as NWP Renovations

Email: info@fixfirst.co.uk